Information
We understand you have questions, and we're here to provide answers! At Flat Fee Filing Co., we believe in transparency and making the process as smooth as possible for you. Below, you'll find answers to some of the most frequently asked questions to help you understand our services and how we can assist you.
Frequently asked questions
Here are the questions we get asked the most. If you don't see your question here, please don't hesitate to contact us!
What’s included in your flat-fee tax filing service (and what costs extra)?
Our flat fee covers tax preparation, a quality review, and filing guidance using the documents you provide. If your return requires additional forms, multiple states, or business-related schedules beyond a basic filing, we’ll tell you up front before any work continues—no surprise charges.
What's one thing that makes a client a great fit for your services?
A great fit is someone who wants a clear, organized process and can provide their documents up front so we can get everything done accurately and on time.
What do you need from me to get started, and how does the process work?
We keep it simple: you complete a short intake form, upload or send your documents using our checklist, and we prepare your return. If anything is missing, we’ll reach out once with a clear list so you can send the last items quickly.
What's the biggest worry people have when choosing a tax/notary service like yours?
Their biggest worry is whether it will be done correctly and securely—without mistakes, delays, or their personal information being mishandled.
How long does it take to complete my return, and when will I get my refund?
Most returns are completed within a few business days once we have all documents and answers needed. Refund timing depends on the IRS, but e-filed returns typically process faster than paper filing.
What's one thing you want people to understand about your flat-fee pricing?
Our flat-fee pricing means you’ll know the cost up front—no hidden fees, no surprise add-ons, and no running the meter while we work.
Still have questions?
If you still have questions after reading these, don't worry. We are always happy to help. Contact us today for more info!